By directly or indirectly accessing CHAINEDGE services through various means, users are considered to unconditionally accept all the contents of these terms and conditions. If there is any objection to the provisions of these terms and conditions, please discontinue the use of CHAINEDGE services.
The purpose of these terms and conditions is to regulate the rights, obligations, and responsibilities of the Company and its members regarding the use of all CHAINEDGE-related services (hereinafter referred to as the "Services") provided by the Company.
The definitions of terms used in these terms and conditions are as follows:
"Service" refers to the cryptocurrency trading signal service, cryptocurrency wallet service, and all other related services provided by the Company, which members can access through various devices such as PCs, mobile phones, portable terminals, and programs provided by the Company.
"Member" refers to a person who has been approved by the Company to use the Service by applying for membership in accordance with these terms and conditions.
"Password" refers to a combination of characters or numbers designated by the member to confirm the member's identity matching the assigned ID and for the protection of confidentiality.
"ID" refers to a combination of characters or numbers assigned by the Company to identify the member and provide the Service to the member after the member has agreed to these terms and conditions and the privacy policy.
"Cryptocurrency" refers to electronic information that can be recorded and used on a specific network based on distributed ledger and encryption technology and can be traded on exchanges, including but not limited to Bitcoin (BTC), Ethereum (ETH), Tron (TRX), MCS, etc.
"OTP" refers to a one-time password used for security when a member uses the Service, which is generated by an OTP generation application.
"Electronic Wallet" refers to a cryptocurrency wallet that can store cryptocurrencies connected to the member's CHAINEDGE account. Wallets outside of the app are distinguished as "external electronic wallets" or "external wallet addresses".
"Wallet Address" refers to the unique account of any cryptocurrency wallet where cryptocurrencies can be sent and received. If you want to receive cryptocurrencies through the CHAINEDGE app, you can use "My Deposit Address" within the CHAINEDGE app for each wallet. However, the wallet addresses of services outside of the CHAINEDGE app are not owned, controlled, or operated by the Company.
"API" refers to a service that allows members to connect programs created by members to cryptocurrency exchange systems to execute functions such as cryptocurrency selling and buying orders.
The contents of these terms and conditions shall be notified to users by posting them on the Company's service membership registration website or by other means, and users shall agree to these terms and conditions upon membership registration, thereby becoming effective.
The Company may amend these terms and conditions within the scope that does not violate relevant laws such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
When the Company amends the terms and conditions, it shall announce the effective date and the reason for the amendment at least 7 days prior to the effective date through the initial screen, pop-up screen, or notice on the Company's website, along with the current terms and conditions. However, in case of changes that are disadvantageous to members or significant changes, the Company shall notify the members 30 days prior to the effective date.
If the Company announces the amended terms and conditions and clearly indicates that if members do not express their intention within the 7-day period, it will be deemed that they have agreed to the amended terms and conditions, and even if the member does not explicitly express refusal, it is considered that the member has agreed to the amended terms and conditions.
If a member explicitly expresses disagreement with the application of the amended terms and conditions, the Company cannot apply the contents of the amended terms and conditions. In this case, the member may terminate the service agreement. However, if there are special circumstances where the existing terms and conditions cannot be applied, the Company may terminate the service agreement.
The Company may establish separate notices, individual terms and conditions, individual consent items, usage guidelines, operational policies, detailed instructions, etc. (hereinafter referred to as "Detailed Instructions") in addition to these terms and conditions, and may notify members of them or obtain their consent. If there is a conflict between the contents of the Detailed Instructions that have obtained the member's consent and these terms and conditions, the Detailed Instructions shall take precedence.
Matters not specified in these terms and conditions or matters of interpretation shall be governed by the Detailed Instructions, related laws, or customs.
CHAINEDGE service provides analyzed predictive information (hereinafter referred to as "signals") for cryptocurrency trading and offers trading tools to utilize Open APIs issued by virtual asset exchanges.
The Company provides members with signal and automated trading system tools according to the terms and conditions set by the Company for the use of the Service. Members are not allowed to transfer these tools to others or engage in similar services or commercial activities using them.
Depending on the type of individual service provided, the Company will announce the characteristics, procedures, and methods of each service through the service screen. Members must understand the details of each service announced by the Company and use the service accordingly.
The service agreement is concluded when the individual (hereinafter referred to as the "applicant") who wishes to become a member agrees to the contents of the terms and conditions provided by the Company, completes the membership application according to the procedure prescribed by the Company, and the Company approves such application.
The Company may not approve the application in the following cases, and if any of the following cases are confirmed even after approval, the Company may cancel the approval or terminate the service agreement:
If the applicant has previously lost membership status under these terms and conditions.
If the applicant uses a name other than their real name or uses someone else's name.
If the applicant provides false or incorrect information or fails to provide the information requested by the Company.
If approval is not possible due to reasons attributable to the applicant or if the applicant violates any provisions stipulated in these terms and conditions.
If the applicant intends to use the service for fraudulent purposes or for purposes other than legitimate business purposes.
If the applicant applies for the service with the purpose of violating related laws or disrupting social order or public morals.
If the applicant is under the age of 18.
Within the scope permitted by law, the Company may request real-name verification or personal authentication through a specialized agency to confirm whether the information provided by the member is accurate.
The Company shall comply with relevant laws and these terms and conditions and shall make continuous and stable efforts to provide the service.
The Company shall take measures to ensure the security of personal information to allow members to use the service safely, and shall disclose and comply with the privacy policy.
The Company may create statistical data that cannot identify specific members by compiling all or part of the personal information of members without the prior consent of the members for business purposes, and for this purpose, the Company may send cookies to the device used by the member. However, in this case, the member can refuse to send cookies or change the settings of the device to receive warnings about the sending of cookies. However, if the member changes the cookie settings, the service may be affected without the Company's fault.
If the Company determines that opinions or complaints raised by members regarding the use of the service are justified, the Company shall handle them. The Company may communicate the processing process and results to the member through the service's bulletin board, email, etc.
The Company shall comply with laws related to the operation and maintenance of the service, such as the Information and Communication Network Act, the Location Information Protection Act, the Communications Secrets Protection Act, and the Telecommunications Business Act.
Members shall not engage in the following actions when using the service:
Providing false information or using third-party information without permission when applying for or changing the service, or performing actions such as SMS authentication or identity verification without the permission of the mobile phone owner.
Replicating or distributing information obtained from the Company's service without prior approval for commercial purposes.
Modifying information posted by the Company.
Transmitting or posting information (computer programs, etc.) other than the information specified by the Company.
Infringing upon the copyrights or other intellectual property rights of the Company or third parties.
Damaging the honor of the Company or third parties, or obstructing business activities.
Publicizing or posting obscene or violent messages, images, sounds, false information, or other information that violates public order and morals on the service.
Accessing the service using automated means such as agents, scripts, spiders, spyware, toolbars, or other unauthorized methods without prior approval from the Company, generating or increasing exposure and click counts improperly, applying for service usage, or causing a burden on the Company's servers.
Disrupting fair trading order by influencing the cryptocurrency market price unfairly.
Collecting, storing, or disclosing other members' personal information.
Engaging in other illegal or unfair acts.
Members shall comply with related laws, these terms and conditions, usage guides, and matters notified or announced by the Company related to the service, and shall not engage in any acts that hinder the Company's business operations.
If a member engages in the actions specified in paragraph 1, the Company may restrict the member's use of all or part of the service, terminate the service agreement, or take other measures such as claiming compensation for damages if the Company suffers losses.
If the Company takes measures as specified in paragraph 3, the Company shall notify the member in advance through the service, email, SMS, App Push, etc. However, in cases where communication with the member is severed or immediate action is required, the Company may take measures first and notify the member afterwards.
If a member has reasons for objection to the Company's measures as specified in paragraph 3, the member may raise objections.
When the Company notifies members, it may do so by posting the notification on the service or sending it to the member's registered SMS, email, etc.
If the Company notifies all members, it may do so by posting the notification on the service for more than 7 days instead of the notification method specified in the preceding paragraph.
Members may view and modify their personal information at any time through the service. However, ID account information necessary for service management cannot be modified.
If there are any changes to the information provided by the member at the time of registration, the member must directly modify it through the service or notify the Company of the changes through the customer center.
The Company shall not be responsible for any disadvantages incurred due to the member's failure to notify the Company of changes as stipulated in the preceding paragraph.
The Company may restrict the use of a nickname if it poses a risk of leaking personal information, if it may cause misunderstanding as someone other than the member, if it is antisocial or contrary to public morals, if it infringes upon the rights of third parties, or if there is a risk of being mistaken for the Company or its operators. Additionally, the Company may restrict the use of the nickname if it is deemed necessary by the Company based on reasonable judgment.
If the ID and account registered by a member match those registered with the Company, the Company considers the user to be a member without any separate verification process.
Members are responsible for securely storing all information necessary for account access to prevent unauthorized access by third parties without their permission.
If a member becomes aware that their account access information has been lost, stolen, or disclosed to a third party without authorization, they must immediately notify the Company. The Company may take immediate measures such as suspending account usage.
The Company shall not be liable for any damages incurred by members due to the loss, theft, or disclosure of account access information, unless such damages are caused intentionally or by negligence of the Company.
The service is provided 24 hours a day, 365 days a year as a general rule. However, the service may be temporarily suspended due to the Company's business or technical reasons, or the service may be temporarily suspended during the period designated by the Company for operational purposes. In such cases, the Company shall notify users in advance or after the suspension.
The Company may divide the service into specific ranges and separately designate the available hours for each range. In this case, the Company shall announce the details.
The Company may conduct inspections if necessary for providing the service. The inspection schedule shall be announced on the service screen.
The Company may suspend the provision of the service under the following circumstances:
In case of unavoidable circumstances such as maintenance of service equipment or construction work.
If a telecommunications service provider designated under the Telecommunications Business Act has suspended the telecommunications service.
In the case of services provided through third parties such as affiliated companies, if the third party suspends the service.
In case of other force majeure circumstances.
In the event of a national emergency, power outage, equipment failure, or surge in service usage that interferes with normal service usage, the Company may restrict or suspend all or part of the service.
The Company may discontinue the provided service in case of the occurrence of reasons where the Company cannot provide the service, such as replacement with a new service.
The Company may change the content, operation, technical aspects, etc., of the service for stable service provision.
When the Company changes the service, it shall notify users in advance, specifying the details of the changes and the effective date. However, if there are unavoidable reasons why prior notice cannot be given, the Company may notify users after the changes.
If a member does not agree to the changes in the service, the member may express their refusal to the Company and terminate the service agreement.
If there are significant reasons such as changes in Company policies related to service provision, the Company may change or discontinue all or part of the service as necessary for operation or technical reasons. In such cases, unless there are special provisions in related laws, the Company shall not provide separate compensation to members.
The Company does not mediate transactions between members. The Company only provides a service that allows members to automatically trade assets with others on the exchange based on signals predicted by the Company. The Company does not have knowledge of the specific details of the transactions on the virtual asset exchange that members use, except for the items for which the member has granted API permissions, and cannot arbitrarily change or cancel such transactions.
Members may grant permissions to the Company by setting permissions for API access at the exchange where they hold their account, following the Company's guidance. The Company is not responsible for any damages incurred as a result of members granting API permissions to the Company without following the Company's guidance.
Once a virtual asset transaction has occurred, it cannot be changed or canceled.
The Company is not responsible for any damages incurred by users while using the virtual asset automated trading service, including but not limited to:
Problems caused by internet or communication failures
Inability to trade or delays in trading due to system failures on virtual asset exchanges
Loss of trading opportunities due to the above two reasons
Members can receive "cryptocurrency" by depositing it into the wallet address provided by the Service and store it in the wallet.
Members can transfer "cryptocurrency" stored in the CHAINEDGE wallet to others. However, members are responsible for the accuracy of the cryptocurrency wallet address they provide, and the Company is not responsible for sending cryptocurrency to an incorrectly provided wallet address by the member.
The Company may request real-name verification or identification through a specialized agency within the scope permitted by law to confirm whether the information provided by the member is accurate when transferring cryptocurrency.
When transferring cryptocurrency, the maximum limit for a single transaction or daily limit will be applied according to the security level set by the Company. : Detailed criteria for limits are posted in the service app at all times.
The Company allows members to check the approximate information on the current KRW or USD exchange rate of the cryptocurrency they hold. However, the current exchange rate may vary depending on the time of access, and the Company is not responsible for fluctuations in the cryptocurrency price.
In the event of a suspension of the cryptocurrency market or a force majeure event, the Company may take one or more of the following measures, and the Company is not responsible for any losses incurred by members due to these measures:
Suspension of access to the service
Suspension of all activities within the service
The Company provides security setting functions such as OTP, lock password, and transfer password to ensure safe service usage. Members are solely responsible for managing security information such as OTP, lock password, and transfer password. Members must not lend, transfer, or engage in similar actions with their security information to third parties, and all responsibilities arising from negligent management are the responsibility of the member.
The company provides a service that allows members to choose UP & DOWN based on charts received via APIs from authorized virtual asset exchanges. The company cannot predict or influence the results of the charts provided by the virtual asset exchange and cannot arbitrarily change or cancel the game results chosen by the members.
The company is not responsible for any losses incurred as a result of outcomes determined by the member's choices.
Once the betting time has passed, the member's choice in the virtual asset UP & DOWN game service cannot be changed or canceled.
The company is not liable for any damages that may occur to users while using the virtual asset UP & DOWN game service, including:
Issues arising from internet or communication disruptions.
Inability to transmit or delays in charts due to system failures of the virtual asset exchange.
Loss of trading opportunities resulting from the above two issues.
The Company may refuse to process deposit and withdrawal transactions requested through the service or may impose restrictions on transaction amounts and other transaction conditions if necessary to prevent damage to members due to the reasons specified in Article 5, Paragraph 2, each item, or the reasons specified in Article 19, Paragraph 1 and Paragraph 2, each item.
In the event of significant operational reasons such as the discontinuation of operations due to business transfer, division, merger, expiration of contracts with major affiliates, significant deterioration in the profitability of the service, etc., the Company may discontinue the entire service. In this case, unless there are other irresistible reasons, the Company shall notify the members of the date of discontinuation, the reason for the discontinuation, and the method of transferring the member's held cryptocurrency before the discontinuation in accordance with the method specified in Article 9, Paragraph 1. However, even if the Company discontinues deposit and withdrawal transactions, the Company supports members in transferring their own assets, cryptocurrency, safely.
If there are reasonable reasons for the suspension of reasonable service provision such as defects in cryptocurrency itself, bankruptcy or dissolution of major affiliates, termination of individual cryptocurrency deposit and withdrawal transactions, or government policies, related laws and regulations, or equivalent reasons, the Company may exclude individual cryptocurrencies that can be used by members from the service. The Company will make reasonable efforts to notify members in advance of whether a specific cryptocurrency will be excluded. In the event that a specific cryptocurrency is excluded from the service provided by the Company, the Company will support the transfer of the cryptocurrency to a personal wallet issued by another service for at least 30 days from the date of the announcement of the discontinuation of cryptocurrency deposit and withdrawal transactions.
The content provided in the service is supplementary information for using the service and is not an inducement or implication for investment or trading. The Company does not guarantee the accuracy of the information provided by the content and other information providers.
The Company imposes fees on members as compensation for providing services. The fees for each service are determined through individual contracts and notifications, and may be changed depending on the Company's situation and market conditions. The service fee is compensation for using or related to using CHAINEDGE Signal and automatic trading programs.
Any income acquired by the Company in the process of providing services to members, other than fees, has the nature of compensation for the services provided by the Company, similar to fees, and members cannot claim a refund for this.
Data communication charges incurred in the transaction relationship with telecommunication companies and others during the use of the service are separate from the usage fee in Paragraph 1, and the Company shall not be responsible for any obligations or liabilities related to the data communication charges.
When using the cryptocurrency transfer (withdrawal) function provided by the Company, members must pay the transfer (withdrawal) fee. The fee is specified within the service interface.
Changes to the cryptocurrency transfer (withdrawal) fees will be applied after prior notice.
The Company may restrict a member's service use and access if any of the following apply:
Continuous errors in the lock and transfer passwords
Hacking and incidents have occurred or are suspected
Suspected identity theft
A government agency requests service restrictions in accordance with relevant laws
Involvement or reasonable suspicion of involvement in money laundering, unfair trading, criminal activities, etc.
Confirmation that a user registered as a member is a minor
Violation of Article 8 of these Terms and Conditions
Other reasons equivalent to the above occur or measures to prevent such reasons are necessary.
The Company may restrict a member's deposit and withdrawal use if any of the following apply:
Confirmation that a user registered as a member is a minor
Hacking and suspected fraud incidents have occurred or are suspected
Suspected identity theft
A government agency requests service restrictions in accordance with relevant laws
Involvement or reasonable suspicion of involvement in money laundering, unfair trading, criminal activities, etc.
At the member's request
If cryptocurrency has been transferred but not reflected in the member's account or if deposits and withdrawals have been made differently from the actual request
Other reasons equivalent to the above occur or measures to prevent such reasons are necessary.
The conditions and details of restrictions within the scope of this Article are determined by the Company in accordance with operating policies, user guides, etc.
If the Company restricts the use of services or terminates the service agreement in accordance with this Article, the Company will notify the member in accordance with Article 9.
Members may file an objection according to the procedure established by the Company regarding the restrictions on use and other matters stipulated in this Article. If the objection is deemed valid by the Company, the Company will immediately resume the service.
Members may request termination of the service agreement at any time through the Customer Center, and the Company must promptly process it in accordance with the relevant laws and regulations.
If any of the following reasons occur, the Company may restrict service use for a specified period and demand correction. If the violation is not corrected within a reasonable period or if the same violation is repeated, the Company may terminate the service agreement:
If a member violates the obligations of Article 8 of these Terms and Conditions or falls under the reasons for use restriction specified in Article 19.
If the member violates related laws, such as providing and operating illegal programs that violate the Copyright Act, illegal communications and hacking that violate the Act on Promotion of Information and Communications Network Utilization and Information Protection, distributing malicious programs, and exceeding access authority.
If the member interferes with or attempts to interfere with the smooth progress of the services provided by the Company.
If other reasons occur that make it impossible to maintain this agreement.
Upon termination of the service agreement in accordance with the preceding paragraph, all benefits obtained through the use of the service will be forfeited, and the Company will not compensate for this.
If a member has no record of accessing the service for 12 months, the company may terminate the service agreement. However, this does not apply if the member has existing assets.
In the event of termination of the service agreement pursuant to this Article, the Company shall notify the member in accordance with Article 9.
Upon completion of the termination of the service agreement, all member information, except for the information that the Company must retain in accordance with related laws and the Privacy Policy, will be deleted.
Notwithstanding the preceding paragraph, if the Company terminates the service agreement in accordance with paragraph 2, the Company may retain the member's information for a certain period to process and handle the member's objections, and the Company will delete the member's information (excluding deposit and withdrawal records) after the expiration of that period.
The Company may provide members with various useful information about the Company's related services and other information deemed necessary for members via email, text messages, pop-up windows on the website, and other means. Members may refuse to receive such information if they do not wish to receive it.
Under no circumstances shall the Company be liable for any damages arising from the use of the service, nor shall it compensate for any damages. The Company shall not be held responsible for any disputes arising from the member's fault. Furthermore, damages caused by the Company's affiliates shall be governed by the terms and conditions of the affiliates, and dispute resolution between affiliates and members shall be the principle.
The Company shall not be liable for any losses incurred by members who failed to immediately inform the Company of unauthorized use of their account by a third party, even if the member knew or could have known about it.
The Company shall not be liable for any damages resulting from the member's refusal, without justifiable reason, to comply with additional security measures requested by the Company for security enhancement.
As the Company does not intervene in the member's cryptocurrency transactions, it shall not be liable for any investment losses incurred by the member through the automatic trading service.
Members acknowledge that transactions using the automatic trading service do not guarantee investment returns. Therefore, the Company shall not be liable for any investment losses incurred by members through the automatic trading service.
The Company shall not be liable for any damages caused by the member setting permissions beyond what was instructed by the Company when granting access to the exchange's API.
The Company shall not be liable for any investment losses incurred by members due to their choice of whether or when to use the automatic trading service (AutoBot), or the frequency of its use.
The Company shall not be liable for any damages caused by the exchange blocking the Company's API access.
Members understand that the automatic trading service provided by the Company trades all cryptocurrencies held in the member's exchange wallet. Therefore, if the member does not wish to trade all the cryptocurrencies held in a specific wallet, they must transfer the amount of cryptocurrency they do not wish to trade to another account's wallet before using the service. By using the automatic trading service, members agree that all the virtual assets held in their wallet will be traded.
The Company does not have the authority to act as an agent for members using the automatic trading service. Furthermore, no action taken by the Company shall be construed as financial investment, investment agency, asset management, investment advice, or any other financial-related service. Members fully understand and acknowledge that the essence of the service provided by the Company is to facilitate cryptocurrency system trading through subscription to the program in an easy and convenient manner.
Members fully understand that the Company does not act as an agent for or guarantee members for any defects or problems arising from the use of the service.
The Company does not assume any responsibility for transactions conducted by members related to goods or services provided independently by linked sites.
The Company does not guarantee the value or payment of any cryptocurrency.
The Company shall not be liable in the following cases:
In cases of force majeure such as war, natural disasters, or other events equivalent to national emergencies.
In cases where damages arise due to the intentional, negligent, or reckless actions of the member.
In cases where there is a disruption in the telecommunication service provided by another telecommunications operator pursuant to the Telecommunications Business Act.
In cases where the service is provided through a third party such as affiliate companies, and damages are caused by the intentional or negligent acts of such third parties.
In cases where there is a service disruption due to the member's fault.
In cases where there is a service disruption due to a defect in the cryptocurrency issuance management system or blockchain system to which the cryptocurrency belongs.
In cases where there is a server failure due to computer failures, a sudden increase in website traffic, or order floods in some stocks.
In cases where damages and losses occur due to server failures, overall system failures, or issues related to the cryptocurrency exchange linked with the CHAINEDGE service, such as defects, hacking, API issues, and so forth.
The Company may conduct regular or emergency server inspections for stable service provision and security.
Governing Law:
These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to any choice or conflict of laws provisions.
Claim Notice:
To the extent permitted by law, you agree to waive your right to a jury trial for any dispute arising out of or relating to these Terms.
For any claim against the Company or any dispute related to these Terms, you must first contact the Company and attempt to resolve the claim informally by sending a written claim notice (“Notice”) via email to 2024bitmaster@gmail.com.
The Notice must include:
Your name, residential address, email address, and telephone number;
A description of the nature and basis of the claim;
A statement specifying the relief sought.
If you and the Company cannot reach an agreement to resolve the claim within 30 days after the Notice is received, either party may submit the dispute to binding arbitration as specified below.
Dispute Resolution:
Any disputes arising between you and the Company shall be finally resolved through arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the arbitration rules in force at the time of arbitration commencement. The arbitral award shall be final and binding. The arbitration provisions in this clause shall survive the termination of these Terms.
You and the Company agree to the following:
The governing law of this clause is Singapore law.
The seat of arbitration is Singapore.
The arbitration proceedings shall be conducted in English.
The arbitrator shall be one person with relevant legal and technical expertise. If the parties fail to agree on the appointment of the arbitrator within 15 days, the arbitrator shall be appointed by the SIAC.
The arbitrator may only conduct individual arbitration and may not:
Consolidate multiple claims;
Preside over any class or representative proceedings; or Conduct proceedings involving more than one individual.
Time Limitation:
If you wish to bring a claim arising out of or related to these Terms, the arbitration proceedings must be initiated strictly within one year from the date the claim arises. Failure to do so will result in the claim being irrevocably time-barred.
Confidentiality:
The parties agree to maintain the confidentiality of the arbitration proceedings.
The existence of arbitration, details of any claims, related documents and information exchanged, submissions, orders, or awards shall not be disclosed to any third party, except for:
* The tribunal, SIAC, parties involved, their counsels, experts, witnesses, accountants, auditors, insurers, and any other individuals necessary for the arbitration process.
The confidentiality obligations outlined herein shall survive the termination of these Terms and the conclusion or suspension of any arbitration proceedings.
This Agreement shall be effective from January 1, 2024.